Frequently Asked Questions

In what currency are the prices shown in?

All prices are in USA dollars. Prices are also noted in HRK (Croatian Kuna) for our domestic customers. All Credit Card sales will be processed in American Dollars and converted to Croatian Kuna when we process the order (except if you pay with 2checkout, Moneybookers or Western Union Money Transfer). Your Credit Card Statement under normal banking requirements should reflect the conversion. You are encouraged to check the currency conversion for any item, please use the xe.com currency converter.
Disclaimer: Please use the currency converter only as a guide. The exchange rate for the Kuna(HRK) is very stable against all major currencies over the last five years, but payments made by Credit Card are prone to show a slight variance on your CC statement due to the fluctuating currency exchange at the time of payment processing.

How do I get your template(service-component) after purchase?

Pick the product and options that you are interested in and add it to the cart. Complete the order with our credit card/eCheck processing merchant. Once the order is approved, you will get email with the link to download. This link is valid for only 48 Hours..
Please allow up to 24-48 hours depending on the day, before download links will be sent via email of the profile used to place the order. This is due to payment validations and other fraud prevention measures. Please contact us if it has been past 48 hours, we will double check the order status and get a valid link to you.

What I am allowed and not allowed to do with the templates?

You can:

  • - Build any website using the template in any way you like.

You cannot:
  • - Resell or redistribute templates.
  • - Claim intellectual or exclusive ownership to any of our products, modified or unmodified.
  • - Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design).

Are the pre-made templates exclusive to one buyer?

No. We sell the templates as many times as we think it should be sold.

Does your template support other than English language?

We provide only English set of buttons with the template, but you can have any language installed in your store.
We can create additional/different language buttons set based on the text provided by you. Please contact us for this service.

Do you offer installation?

Should you need a representative to install your newly purchased template we can do so for an added $30.
We will setup the template on your web server and will ensure that everything is configured properly.
We will require administrator access for your X-Cart, osCommerce, CubeCart , phpCoin or Xoops control panel as well as FTP details.
Please contact support@7dana.com for more information on this service.

My transaction was suspended? Why? What can I do?

Such non tangible products like website templates are very easy target for carders (persons who use stolen credit card details in order to make purchases). That's why we developed advanced antifraud protection system. This helps us to prevent fraud and keep website templates as rare as possible.
Most of website template sellers do not provide own antifraud protection. This makes their products an easy target for carders. Carders spread templates around the world through 'warez' websites and 'warez' CDs.

Your transacition may be suspended when the antifraud system marks it as a suspicious one. You will need to wait a few hours while our operator calls to merchant services provider and checks your transaction manually. Your details will be moved to white list if everything goes well. You will never be suspended again.

"Design By" Removal?

Full copyright removal is $80 and required only if you want remove the copyright notice from FREE templates. This removes both the link and the copyright text from your pre-made or custom-templates.
Why is it so expensive?
The copyrights placed at the bottom of each templates designed by 7dana.com is the only way we get out into the public eye.
To proceed with ordering a copyright removal, please go to the Signup page, and place order.
This copyright removal is for an 7dana.com-designed templates, not for the actual osCommerce, Xoops, X-Cart, Cubecart or phpCoin itself.

What are the advantages of buying pre-build templates?

The main advantage is the price. The average cost of a template is just $50-60. For that money you get at your disposal professional design whose cost will be at least $800-1000 if it is ordered in a web design studio.

I am concerned with the fact that templates are sold several times and having purchased a template I shall not get a unique design for my site.

You should not worry about it. There are more than 500 million web sites in the Internet network.
TThe probability of your site resembling another one is negligibly small. Besides, most likely you will modify the template for your own needs, which will make it absolutely unique.

Do you offer any Exclusive rights to any of the products I find here?

Yes. We do offer Exclusive rights to Skins. Select the template you like and contact us for exclusive prices.
TWe shall immediately remove it from sale and on receiving your payment we shall remove it from the data base and the template will never be sold again to anybody.

What do I receive when I order a template?

After you complete the payment via our secure form, you will receive a confirmation email with link(s) to download the .zip(s).
TThe .zip file(s) contain the following: SKIN/THEME file(s), Instructions, Easy-to-edit CSS style sheet and PNG(Fireworks) or/and PSD(Photoshop) file(s).

What is the Graphics license?

7dana.com offers templates developed based on graphics design that comes from different sources. We develop our own graphics as well as offers graphics of other parties such as fotolia.com.
You are required to have a license to use other party graphics that you get with template. License is registered to your store domain/URL and grants the use of other party graphics under this domain.
Graphics License for other party graphics is NOT included in the price of the template.

How do I open the delivered template(s)?

You will need an unzipping tool to open the .zip archive. Windows users may visit www.HotScripts.com or www.WinZip.com . Mac users may visit www.StuffIt.com .

What is the difference between unique and non-unique purchase?

Non-Unique purchase:
Non-exclusive purchases mean that other people can buy the template you have chosen some time later.
Unique purchase:
Exclusive (unique) purchases guarantee that you are the last person to buy this template. After an exclusive purchase occurs the template is permanently removed from the sales directory and is never available to other customers again. Only you and people who bought the template before you will own it.

Can I resell your templates through my website while earning commission?

Yes. You may only resell a template if you participate in a partnership program allowing to do so. In any other cases it is prohibited to resell templates. Please go to our affiliate program page.

Do you have any examples of websites that use your product?

Sure. Please check the list of featured clients .

If I purchase one Skin, can I set it up at more than one web site?

No, this is not possible. You will need to purchase a license for each site you build with our Templates. You'll get a significant discount on all Templates purchased after the first one.

What for is the registration required?

Registered customers only can make purchases in our shop. In order to register you should fill out the form on the registration page. After the registration a personal account will be opened for you.

Do you offer a free template upgrade?

We offer free upgrades to the current version of template or mod for 4 months from date of purchase. If you want to upgrade to the current version after 4 months, the upgrade cost is $40 USD.
This price include 4 months of free upgrades. Upgrade date will be extended from the date of new purchase. More info..

I'm having trouble ordering template - can you help?

Of course. If you have any trouble, please contact us and we will do our best to assist you in any way we can.
TIf for some reason you didn't receive your download link via email, let us know and we will re-send you the download key.

My question isn't listed here!

No problem. Send us a message from our contact page .

Custom Design

What are custom-templates?

For those that need a unique theme created for them, we offer customization option. They make your site unique, different from just the typical 'out-of-the-box' look .
TA custom-template can be tailored to match your website's design, incorporate a certain style, or designed with an outlandish look that differentiates your site from any other.

What if we don't like the first draft?

Our first step is always a demo design. From there you can request changes to it, additions, etc. Or if you do not like it all you simply tell us where we went wrong and we begin another one for you. We do not consider the design process done until you are satisfied.

What is the custom-template design turnaround time?

Turnaround time is 5 - 10 business days, depending on the level of complexity. We offer a RUSH service for an additional 20% fee.

How do I order my custom-template design?

To order your custom-template design, all you have to do is fill out the on-line form.

Please describe in detail what your site is/will be about, how you plan to use it, and what colors & styles you think you would like to use for the look and feel.

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